OVERVIEW
Individual needs to identify client’s needs while working strategically and providing thoughtful solutions and results-driven work. Create SOWs and retainers and demonstrate knowledge of the industry and clients’ business. Be a natural leader and confidently run their brands with limited assistance from their team leaders.
RESPONSIBILITIES AND REQUIREMENTS
- Foster strong relationships with team and clients through regular contact
- Responsible for the smooth running of multiple accounts, production, and campaign delivery
- Ensure quality control, set timelines, and KPIs are maintained
- Compile accurate contact reports, status reports and briefs
- Identify opportunities for up-selling, proactive opportunities, and cross-selling existing offerings to clients
- Answers client queries promptly and anticipates any issues or questions that may arise while supporting the agency team
- Contributes to good financial management of the business by ensuring that cost estimates are prepared in relation to the project offerings
- Minimum five to ten years’ experience in account management in an agency
- Work collaboratively with our company’s management and other agency teams on RFPs, tenders, meetings, and presentations.
- A strategic and creative thinker who is confident, self-motivated, practical, positive, and proactive